Qareeb قريب Operated by Avoqia

Account Deletion

How to delete your account, what happens to your data, and how to get help.

Effective date: 16 June 2026 Operator: Avoqia Contact: [email protected]

Delete in the app

  1. Open Qareeb and go to Account.
  2. Scroll to Danger zone.
  3. Tap Delete account.
  4. Confirm with your password (email accounts) or type the confirmation phrase (guest accounts): حذف حسابي or DELETE
  5. Your account is deleted immediately upon successful confirmation.

Cannot access the app? Email [email protected] with your Support ID (shown on the Account screen) and a clear deletion request.

Do not send your password, login codes, or verification codes. Uninstalling the app does not automatically delete your account.

1. Overview

You can delete your Qareeb account at any time. This page explains how to delete your account in the app, what happens after deletion, what we may retain for safety, legal, or abuse-prevention reasons, and how to get help if you cannot access the app.

Operator: Avoqia

Contact: [email protected]

This is the stable public URL suitable for app-store account deletion forms: https://qareeb.avoqia.com/account-deletion/

Uninstalling the app from your device does not automatically delete your account or send a deletion request to Avoqia.

2. What happens after deletion

When you successfully confirm account deletion:

  • Your profile is removed from public view and will no longer appear as an active user to other users.
  • Your nickname, avatar, bio, and public profile indicators are removed or anonymized.
  • Your personal link will no longer work.
  • You will not be able to log in to this account again.
  • Random matching and personal link permissions tied to the account are disabled.

Deletion takes effect immediately after successful in-app confirmation.

3. What we may retain

We may retain some data for a limited period or as required by law, including for:

  • Safety and moderation: Reports, review actions, and block records related to your account.
  • Abuse prevention: Security and audit records to protect the community and prevent fraud.
  • Legal compliance: Retention required by applicable law.
  • Technical necessity: A technical record that the account was deleted and when.
  • Past conversations: The other participant may still see earlier messages labeled as "deleted user".
  • Backups: Copies of some data may remain in encrypted or access-restricted backups until the operational backup retention cycle expires.

We may also retain certain core account data (such as email, date of birth, or gender) where required for legal compliance or security, in accordance with applicable law.

4. Effect on your conversations

  • Past conversations may remain visible to the other participant.
  • Your messages may appear under a "deleted user" label.
  • You cannot restore the account or log in again after deletion.

5. Processing time

  • In-app deletion: Effective immediately after successful confirmation.
  • Support deletion request: We review the request after account ownership verification and aim to process it within 30 days after verification is complete, unless legal or safety obligations require more time.
  • Retained data: Kept only as long as needed for safety, legal, and abuse-prevention purposes, in accordance with applicable law.
  • Inactive guest accounts: We may remove or anonymize inactive guest accounts after a reasonable period, because access to a guest account may be limited if the app is deleted or the user signs out.

6. Contact and support

If you cannot delete your account in the app or have questions:

Email: [email protected]

Please include information that helps us identify the account without sharing sensitive credentials:

  • Your Support ID shown on the Account screen
  • The email linked to the account, if you use an email account
  • Your public ID or personal link if available
  • A clear statement that you are requesting account deletion

Do not send your password, login codes, MFA codes, or verification codes. We may require safe verification steps before processing a support request, and we do not disclose account existence to unauthorized requesters.

Deletion may be irreversible once completed.